Prescriptions
Ordering repeat prescriptions
All repeat prescription requests should be made in writing and will be processed within 3 working days.
We have several ways to request a repeat prescription:
- By emailing us at: bnssg.cadbury.prescriptions@nhs.net
- Request through the NHS app
- Through patient access
- On a prescription request form or repeat prescription slip at the surgery
- Via the community pharmacy
- By completing the form below
We do not accept prescription requests over the phone.
We only accept urgent prescriptions outlined on the urgent prescription policy: CHHC Urgent Prescription Policy
Urgent requests cause delays in healthcare for other registered patients. Please be considerate of other patients and allow sufficient time for prescription requests to be processed.
You can also use 111 online or call 111 to request a urgent prescription: https://111.nhs.uk/
Queries about your medication
Our prescription clerks can deal with basic prescription related queries.
If you need medical advice or want to change your medication, you will need to book an appointment with our clinical pharmacists or a GP.
Prescription Exemption
You can fill out a prescription exemption certificate at the surgery. This will then be reviewed by the GP for their signature.
To find out if you can get free prescriptions please see this website: https://www.nhs.uk/nhs-services/prescriptions/check-if-you-can-get-free-prescriptions/
Pre-Payment Certificates
If you have to pay for your prescriptions, you may be able to save money by purchasing a pre-payment certificate. Please find out more information here: https://www.nhs.uk/nhs-services/prescriptions/save-money-with-a-prescription-prepayment-certificate-ppc/
